Shipping policy

At Kanak Kriti, we understand that a suit is more than just clothing—it is a statement of craftsmanship. We take every precaution to ensure your garment arrives in pristine condition.

1. Production & Order Processing

Each Kanak Kriti piece is subject to a rigorous quality control check before it leaves our atelier.

• Ready-to-Ship Collections: Dispatched within 48–72 hours.

• Made-to-Order / Bespoke: These garments require [Insert Weeks, e.g., 3–4] weeks for precision tailoring. You will receive periodic email updates on the progress of your garment.

• Alteration Services: If you have requested specific alterations, please allow an additional 3–5 business days for processing.

2. Domestic & International Delivery

We partner with premium carriers (DHL, FedEx, UPS) to provide secure, tracked shipping worldwide.

3. Signature Requirement & Security

To protect your investment, all orders over [Insert Amount, e.g., ₹15,000 / $300] require a signature upon delivery. We do not ship to P.O. Boxes or freight forwarding addresses to ensure the security of your package.

4. Premium Packaging (The Unboxing Experience)

To minimize creasing and protect the structure of the shoulder pads and lapels, your suit will be shipped:

• Encased in a breathable, branded garment bag.

• Inside a heavy-duty, reinforced shipping box to prevent crushing.

• With a complimentary high-quality hanger (where applicable).

5. Taxes, Duties & Customs

For international clients, please note that Kanak Kriti ships from [Insert City, State, India]. Your order may be subject to import duties and taxes once the shipment reaches your country. These charges are the recipient's responsibility. We recommend contacting your local customs office for current charges before you place your order.

6. Order Tracking & Delivery Issues

• Tracking: Once your suit is dispatched, you will receive a Real-Time Tracking Link via email. Please ensure your contact number is correct at checkout to receive SMS delivery alerts from the carrier.

• Damages: Please inspect your package upon arrival. In the unlikely event that your package arrives damaged, please contact us immediately at kanak.kriti25@gmail.com with photos of the box and the garment within 24 hours of delivery, so we can evaluate the issue and make it right.